Last Updated: January 10, 2026

At London Lilies & Co, we value your privacy and are committed to protecting your personal data. This policy outlines how we collect, use, and safeguard your information when you visit our website or purchase our handmade jewellery.

1. Information We Collect

We collect certain information to provide you with the best possible service. This includes:

• Identity Data: Name and title.

• Contact Data: Billing address, delivery address, email address, and telephone numbers.

• Financial Data: Payment card details (processed securely via our payment gateway; we do not store full card numbers).

• Transaction Data: Details about payments to and from you and other details of products you have purchased from us.

• Technical Data: IP address, browser type, and location data when you browse our site.

2. How We Use Your Information

We use your data to:

• Process and deliver your handmade jewellery orders.

• Manage payments, fees, and charges.

• Notify you about changes to our terms or Privacy Policy.

• Send you newsletters or marketing communications (only if you have opted in).

• Improve our website, products, and customer service.

3. Sharing Your Information

We do not sell your data. We only share information with trusted third parties necessary for business operations:

• Delivery Services: Royal Mail or couriers to ship your jewellery.

• Payment Providers: Secure platforms (e.g., Stripe, PayPal) to process transactions.

• Professional Advisers: Accountants or legal providers if required.

4. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way.

5. Your Legal Rights

Under UK GDPR, you have the right to:

• Request access to your personal data.

• Request correction or erasure of your data.

• Object to the processing of your data.

• Request the transfer of your data to another party.

6. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at

Email: Londonlilliesco@gmail.com

Privacy Policy